Shipping

SHIPPING POLICY

Last updated: 17/10/2026

EUROVEXA ships mainly from warehouses located in Europe. Some products may be shipped from partner warehouses located outside the European Union.

1. ORDER PROCESSING

Once your order and payment are confirmed, your order is prepared and handed over to the carrier within a maximum of 3 business days.

Orders placed on a weekend or public holiday are processed from the next business day.

2. DELIVERY TIME

The delivery time starts when the parcel is handed over to the carrier.

Delivery generally takes 5 to 14 business days, depending on the product, the shipping warehouse and the delivery address.

The delivery time applicable to your order is shown at the time of purchase when a specific estimate is available.

When processing time is taken into account, the total time between order confirmation and receipt may be longer than the transport time alone.

EUROVEXA undertakes to meet the delivery time indicated to the consumer at the time of ordering, subject to legally provided circumstances.

3. SHIPPING COSTS

Shipping is free for all orders delivered to mainland France and to the European Union countries we serve.

If shipping costs ever apply to a specific product or destination, they will be shown before you confirm your order.

4. DELIVERY AREA

We deliver to mainland France and to several European Union countries. Delivery availability for a given country is confirmed at checkout.

5. CUSTOMS AND IMPORT TAXES

For certain products shipped from a country outside the European Union, customs duties or import taxes may apply in accordance with applicable regulations.

Where they apply and are known before the order, the relevant information is provided to the customer.

6. ORDER TRACKING

A tracking number is sent by email as soon as the order ships, when available from the carrier.

7. ORDERS CONTAINING SEVERAL ITEMS

When several products in the same order are shipped from different warehouses, the items may be delivered separately and on different dates.

8. DELIVERY ADDRESS

The customer is responsible for the accuracy of the information provided when ordering.

An incorrect or incomplete address may cause a delay or make delivery impossible.

9. DELAYED, LOST OR DAMAGED PARCEL

If there is a delivery problem, contact us at info@eurovexa.com with your order number.

EUROVEXA will carry out the necessary checks with the carrier and offer you an appropriate solution in accordance with your rights.

10. CONTACT

For any question about delivery:

info@eurovexa.com