Privacy Policy

Who we are

EUROVEXA (Sole Trader), 48 Rue de Crèvecœur, 93300 Aubervilliers, France — data controller for information collected on EUROVEXA.com. Contact: info@eurovexa.com

What data we collect

  • Order data: name, email address, shipping/billing address, phone number, order history
  • Browsing data: IP address, browser type, pages viewed (via cookies)
  • Payment data: processed directly by our secure payment provider — EUROVEXA never stores any card details

Why we collect this data

  • To process and deliver your orders
  • To provide customer service and manage returns
  • To send you marketing communications, only if you have consented
  • To improve our site and prevent fraud

Legal basis for processing

Processing of your data is based on: performance of the sales contract, your consent, and our legitimate interest.

Retention period

Your data is kept for as long as necessary for the purposes above, and at minimum for the legal retention period for commercial documents (10 years for invoices).

Data sharing

Your data may be shared with Shopify Inc. (hosting), our secure payment providers, and our carriers. We never sell your data to third parties.

Your rights (GDPR)

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, contact us at info@eurovexa.com. You also have the right to lodge a complaint with the CNIL: www.cnil.fr

Security

We implement appropriate technical and organizational measures to protect your data.

To learn more about the cookies used on our site, see our Cookie Policy.