SHIPPING POLICY

Last updated: 05/09/2026

EUROVEXA ships mainly from warehouses located in Europe. Some products may be shipped from partner warehouses located outside the European Union.

1. Order processing

After your order and payment are confirmed, it is prepared and handed to the carrier within a maximum of 3 business days.

Orders placed on a weekend or public holiday are processed starting from the next business day.

2. Delivery time

The delivery time runs from when the parcel is handed to the carrier.

Delivery generally takes 5 to 14 business days, depending on the product, the shipping warehouse, and the delivery address.

The timeframe applicable to your order is shown at checkout when a specific estimate is available.

When processing time is taken into account, the total time between order confirmation and receipt may be longer than transit time alone.

EUROVEXA is committed to respecting the delivery time indicated to the consumer when the order is placed, subject to legally provided circumstances.

3. Delivery fees

Delivery fees, where applicable, are shown before final order confirmation.

4. Delivery area

We deliver to mainland France and several European Union countries. Delivery availability for a given country is confirmed at checkout.

5. Customs and import taxes

For certain products shipped from a country outside the European Union, customs fees or import taxes may apply in accordance with applicable regulations. Where applicable and known before ordering, the corresponding information is provided to the customer.

6. Order tracking

A tracking number is sent by email as soon as the order ships, when available from the carrier.

7. Orders with several items

When several products in the same order are shipped from different warehouses, items may be delivered separately and on different dates.

8. Delivery address

The customer is responsible for the accuracy of the information provided when ordering. An incorrect or incomplete address may cause a delay or make delivery impossible.

9. Delayed, lost, or damaged parcel

If you have a problem with delivery, contact us at info@eurovexa.com with your order number. EUROVEXA will carry out the necessary checks with the carrier and offer you a suitable solution in accordance with your rights.

10. Contact

For any question about delivery: info@eurovexa.com